Performance Measurement
ERG helps federal agencies meet increased demand to measure progress and evaluate performance resulting from the Government Performance and Results Act (GPRA) and the Office and Management and Budget's (OMB's) Program Assessment Rating Tool (PART). We help these agencies develop short- and long-term measurable goals that are ambitious, yet realistic. We use both qualitative and quantitative methods to conduct small- and large-scale evaluations of programs, measuring progress in such metrics as customer satisfaction, increased awareness, behavior changes, and environmental changes. Our multi-disciplinary teams draw upon the expertise of ERG program evaluators, information technology specialists, economists, statisticians, policy analysts, and communications and outreach specialists.
Strategic Planning
- Data compilation and analysis
- Executive interviews
- Outcome goal development
- Measurement strategies
- Strategic management tools
Program Evaluation
- PART independent evaluations
- Hypothesis testing
- Statistical evaluations
- Qualitative analyses
- Case studies
- Comparison group studies
- Studies that compare pre-intervention and post-intervention outcome
- Information Collection Request (ICR) development and Office of Management and Budget (OMB) Regulatory Information Service Center and Office of Information and Regulatory Affairs Combined Information System (ROCIS) analyses
Performance Measurement
- Measurement tools
- Data tracking and verification
- Guidebooks and training
- Customized computer applications
- Calculators
- Estimation tools and conversion equivalencies
PART Response Support
- Response preparation
- Program improvement plans
- Independent evaluations
- Documentation and evidence collection
Evaluation Methods
- In-depth interviews
- Focus groups
- File review
- Telephone, mail, and Web surveys
- Data triangulation
- Pre/post tests
- Statistical analysis
- Secondary data evaluation
Logic Modeling
- Concept development and execution
- Decision tables and trees
