Communications Services
Information Technology
Economic Research & Analysis
Energy Services
Environmental Services
Occupational Health & Safety
Facility Planning & Engineering
Climate Services
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Representative Clients

Agency for Toxic

Substances and Disease Registry

Arthur D. Little

Chemical Industry Institute of Toxicology

Health Effects Institute

Institute for International Education

JASON Foundation

Lucent Technologies

Massachusetts Department of Environmental

Management

Sanyo, Inc.

Screenprinting and Graphic Imaging Association

Trammell Crow Company
University of North Carolina

U.S. Agency for International Development

U.S. Department of Labor

U.S. Environmental Protection Agency

Vinyl Siding Institute

World Bank Group

World Environment Center

 

Contact Information

Jan Connery
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781 674-7322
E-mail

 

 

Training Services

These are just a few of the many benefits effective training can provide. ERG's instructional developers specialize in designing and implementing training programs that are uniquely tailored to an organization's specific needs. We work with you to clarify your training goals, determine the most appropriate instructional methods and formats, and design and implement customized training programs. Whatever the format—from classroom to e-training to video to print—we optimize effectiveness by crafting the program to be relevant to the needs and situation of the trainees.

Our instructional developers are highly experienced at working with an organization's in-house experts to fashion their knowledge into engaging training programs targeted at just the right level for participants. Our professional meeting planners provide complete logistical support to ensure successful training promotion and delivery. And, for organizations that want to institutionalize training delivery in house, we provide train-the-trainer programs. Finally, our instructional developers keep training programs dynamic, relevant, and effective by evaluating and updating training in response to an organization's evolving needs.

Services

  • Needs assessments
  • Design and development
  • Knowledge engineering
  • Publicity and registration
  • Pilot testing
  • Delivery and facilitation
  • Testing and certification
  • Program evaluation
 

Formats

  • e-training
  • Classroom training
  • Print-based training
  • Satellite forums
  • Training videos
  • Train-the-trainer programs

Sample Products and Services

  • Trainer manuals
  • Participant toolkits
  • Case studies
  • Textbooks
  • Playbooks
  • Visual aids
  • Videotaping and feedback sessions
  • Interactive scenarios
  • Scripting and storyboarding

Representative Training Topics

Effective Workplaces

  • Employee orientation
  • Business communication
  • Best practices benchmarking
  • Effective presentations
  • Effective facilitation
  • Work group management

Information Technology

  • Introduction to on-line learning
  • Software user training
  • Development and maintenance of Web applications
 

Environmental and Health

  • Occupational safety and health
  • Public outreach
  • Risk communication
  • Environmental management systems
  • "Green" supply chain management
  • Regulatory compliance
  • Environmental toxicology and exposure assessment
  • Public health assessment
  • Environmental medicine
  • Emissions inventories
  
 

Communications Services | Information Technology | Economic Research & Analysis | Energy Services
Environmental Services | Occupational Health & Safety | Facility Planning & Engineering | Climate Services

 

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