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Management, Organizational and Business Improvement Services (MOBIS)

ERG's services are now available through the U.S. General Services Administration's (GSA's) Federal Supply Schedule for Management, Organizational and Business Improvement Services (MOBIS), Contract Number GS-10F-0125P. Below are links to information you'll need.

Contract Information - Industrial group, part, and class numbers; DUNS and CAGE numbers; business size; contract period; and contract administrator.

Customer Information - Information on minimum orders, payment, delivery, discounts, and more.

Who Can Use This Schedule - A list of who is eligible to use this schedule.

How To Use This Schedule - The key steps in using the GSA streamlined process, which can take as little as 3 weeks.

Descriptions of the Special Item Numbers (SINs) for which ERG is approved:

  • SIN 874-1 Consulting Services
  • SIN 874-2 Facilitation Services
  • SIN 874-3 Survey Services

For more information, contact:

Dickran Babigian
Contract Manager
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781 674-7310
Fax: 781 674-2851
E-mail: Dickran.Babigian@erg.com

You can also access the GSA Advantage! Web site for more information using the following link:
http://www.gsaadvantage.gsa.gov.


Contract Information

Schedule Title:
Management, Organizational and Business Improvement Services (MOBIS)

Industrial Group Number:
874

Contract Number:
GS-10F-0125P

Contract Period:
January 1, 2004 through December 31, 2008

Business Size:
Large

CAGE Number:
00GP8 (Lexington, MA)
1B0S0 (Chantilly, VA)
1CZF0 (RTP, NC)

For more information contact:

Dickran Babigian
Contract Administrator
ERG
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781 674-7310
Fax: 781 674-2851
E-mail: Dickran.Babigian@erg.com

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at http://www.fss.gsa.gov.


Customer Information

Eastern Research Group, Inc.
110 Hartwell Avenue
Lexington, MA 02421-3136
Phone: 781 674-7200
Fax: 781 674-2851
Web site: http://www.erg.com

1a. Awarded Special Item Numbers:
SIN 874-1 Consulting Services
SIN 874-2 Facilitation Services
SIN 874-3 Survey Services

1b. Lowest Price Model Number and Lowest Unit Price:
Not applicable.

2. Maximum Order:
None.

3. Minimum Order:
$300

4. Geographic Coverage:
Domestic only.

5. Points of Production Office Locations:
Lexington and Boston, Massachusetts; Nashua, New Hampshire; Arlington and Chantilly, VA; Hershey, PA; Morrisville, North Carolina; Atlanta, Georgia; Austin, Texas; Chicago, Illinois; Prairie Village, Kansas; Cincinnati, Ohio; and Sacramento, California.

6. Discount from List Prices/Prices Shown in Catalog:
Government net prices (discounts already deducted).

7. Quantity Discounts:
None offered.

8. Prompt Payment Terms:
Net 30 days.

9a. Government Credit Card At or Below Micro-purchase Threshold:
ERG will accept the government credit card at or below the micro-purchase threshold.

9b. Government Credit Card Above Micro-purchase Threshold:
ERG will accept the government credit card above the micro-purchase threshold.

10. Foreign Items:
None.

11a. Time of Delivery:
Specified on each Task Order.

11b. Expedited Delivery:
Contact ERG.

11c. Overnight and 2-day delivery:
Contact ERG.

11d. Urgent Requirements:
Contact ERG.

12. F.O.B. Point(s):
Destination.

13a. Ordering Address:

Dickran Babigian
Contract Administrator
ERG
110 Hartwell Avenue
Lexington, MA 02421-3136

13b. Ordering Procedures:
For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs), and a sample BPA can be found at the GSA/FSS Schedule Web site (http://fss.gsa.gov/schedules).

14. Payment Address:
Eastern Research Group, Inc.
Eastern Bank
P.O. Box 843043
Boston, MA 02284-3043

15. Warranty Provision:
ERG's standard commercial warranty

16. Export Packing Charges:
Not applicable.

17. Terms and Conditions of Government Purchase Card:
Government credit card is accepted at all dollar levels.

18. Terms and Conditions of Rental, Maintenance, and Repair:
Not applicable.

19. Terms and Conditions of Installation:
Not applicable.

20. Terms and Conditions of Repair Parts:
Not applicable.

20a. Terms and Conditions of Other Services:
Not applicable.

21. List of Service and Distribution Points:
Not applicable.

22. List of Participating Dealers:
Not applicable.

23. Preventative Maintenance:
Not applicable.

24a. Environmental Attributes:
Not applicable.

24b. Section 508 Compliance Information:
ERG is Section 508 compliant on Electronic and Information Technology (EIT) supplies and services. The EIT standards can be found at http://www.Secton508.gov.

25. Data Universal Number Systems (DUNS) Number:
11-294-7395.

26. Central Contractor Registration:
ERG is registered in the Central Contractor Registration database.

27. Uncompensated Overtime:
Not used.


Who Can Use This Schedule?

  • Executive agencies

  • Other federal agencies

  • Government contractors authorized in writing by a federal agency pursuant to 48 Code of Federal Regulations (CFR) 51.1

  • Mixed-ownership government corporations

  • The District of Columbia

  • Other activities and organizations authorized by statute or regulation to use GSA as a source of supply.


How to Use This Schedule

GSA has established this Federal Supply Schedule (FSS) to allow customers to expedite the procurement process by prequalifying contractors that provide professional services. GSA has already reviewed and approved contractor qualifications, cost schedules, small and disadvantaged business subcontracting plans, and other contract requirements so that you don't have to. This streamlined system makes it faster and easier for you to select qualified contractors who best support your needs. You retain control of your project by dealing directly with the contractor, and are ensured long-term support by the five-year duration of FSS contracts.

Using the schedule for MOBIS, you can now access ERG in just a few steps.

Step 1
Provide your Contracting Officer (CO) with your Statement of Work (SOW) and any special terms and conditions of delivery you need. Be sure to include a description of the work required, a schedule for delivery of the work, and a location for delivery and inspection of the work.

Step 2
The CO will then issue your SOW to three contractors approved to provide professional services.

Step 3
You and the CO review the contractors' responses and rates to determine the best value of the three.

Step 4
The CO issues a contract order to the selected contractor, using their FSS contract.

For additional information on accessing the GSA Federal Supply Schedules, go to the GSA Advantage! Web site at http://www.fss.gsa.gov.

MOBIS Areas

You can access ERG's expertise in the following service areas under this GSA Federal Supply Schedule:

SIN 874-1 Consulting Services
SIN 874-2 Facilitation Services
SIN 874-3 Survey Services


Descriptions of Special Items Numbers

Below are descriptions of the Special Items Numbers (SINs) for which ERG is approved.

SIN 874-1: CONSULTING SERVICES
Expert advice, assistance, guidance or counseling in support of agencies' management, organizational and business improvement efforts. This may also include studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts. Examples of consultation include but are not limited to:

• strategic, business and action planning

• high performance work

• process and productivity improvement

• systems alignment

• leadership systems

• organizational assessments

• cycle time

• performance measures and indicators

• program audits, and evaluations

SIN 874-2: FACILITATION SERVICES
Facilitation and related decision support services to agencies engaging in collaboration efforts, working groups, or integrated product, process, or self-directed teams. Agencies bringing together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in:

• the use of problem solving techniques

• defining and refining the agenda

• debriefing and overall meeting planning

• resolving disputes, disagreements, and divergent views

• logistical meeting/conference support when performing technical facilitation

• convening and leading large and small group briefings and discussions

• providing a draft for the permanent record

• recording discussion content and focusing decision-making

• preparing draft and final reports for dissemination

SIN 874-3: SURVEY SERVICES
Expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. Contractors shall assist with, and/or perform all phases of the survey process to include, but not limited to:

• sampling; survey development

• pretest/pilot surveying

• survey database administration

• assessing reliability and validity of data

• administering surveys using various types of data collection methods

• analyses of quantitative and qualitative survey data

 

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